EOS SEMINAR: top 5 usage boosting tech for your special library #CILDC

Stephen Abram
1. Why do you want to boost useage?
Is more better?
Market myself
Improve quality of questions —  how/why questions
Improve decision quality
Avoid risk, reduce damages
Avoid cost
Its not what but  why you do it.

2. Statistics or Measurements?
Strategic assessment
Analytics value pyramid
Use opac as infrastructure
How do I  find what I don’t know?

3. Metrics
Traditional vs new stats
Stats vs measurements
Soundbites
Visualizations
Geo-IP DATA
Maasive increases in virtual usage
Community badges widgets
Api, facebook, links, etc.
Satisfaction surveys, really assess

Ask yourself:
-how do  libraries differ as an issue?

Boost?

Responsive design
Name databases, group in community of practices
Personas
Search vs find
Discovery services
E-LEARNING
petting zoos
CRM

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