Technology in Federal Libraries

Are you interested in the use of technology in federal libraries? Do you support users who use mobile devices? Have you implemented any new technologies recently? Are you looking for new solutions for your users? If you can say yes to any of these questions, then you will find the blog, New Technologies for Federal Libraries, of value in your search for solutions and innovative tools. The blog is located at .

We are also looking for contributors to provide fresh perspectives and to help us keep up with new developments. Is your library using technology to solve problems in new and innovative ways? Are you a user of mobile devices and can report on new apps and issues related to their use? Write on tech specific to libraries or report on general issues. Do you have a unique perspective? Share it with others. Write on an occasional or frequent basis.

If you want to contribute to this effort contact Bill Drew via this form on the blog: . In the body of the message, describe your interests and what you want to write about.

Please pass this message on to others who may be interested.

Continuous Innovation & Transformation — #CILDC


denningThe new economy—the Creative Economy—is an economy of continuous innovation and transformation. It is an economy of organizations and entrepreneurs that are delivering to customers what they are coming to expect, namely, “better, faster, cheaper, smaller, lighter, more convenient, and more personalized.” The Creative Economy is still relatively small, but it is the economy of the future. It includes different ways of thinking, speaking, and acting in the world. Denning shares insights, strategies, and tips for libraries and their staff to continue innovating and transforming as they head into the future, creative economy!

Presenter Steve Denning, Author, The Leader’s Guide to Radical Management, The Leader’s Guide to Storytelling, & others20150427_090854

Confession – Loves libraries and books and book store. Innovation is complicated,complex, and difficult.

Curators of the human spirit.

  1. Many changes going on. All facets of business and society.  Landlines to Cell Phones.  Britannica to Wikipedia. 
  2. Management needed for the creative economy.  Self organizing teams.
  3. Traditional Management – outputs,Managers control individuals, bureaucracy, efficiency. Top down communications.
  4. Creative Economy Management Style – almost opposite of traditional.  Customer now in charge because of internet.  Goal – Delighting customers, Manager Role – from controller to enabler, Coordination of work – agile iterative methods, From value to values – continuous improvement, Interactive communication- horizontal not vertical,  All interlocking into one system.
  5. Changes being driven by new creative economy. “Change or Die.”
  6. Difficult Shift – Why stuff fails: shift in mind set = Customer revolved around firm to firm revolves around customer.  paradigm shift in management = now in Phase 3 (Kuhn’s definition of the paradigm shift).  Partial fixes don’t work = change will happen even if resisted by traditional styles. Many elements reinforce the status quo = difficult to dislodge mental models.

Are libraries radio shack of the 21st century?

  • Meet the users need.
  • increase efficiencies needed


  • How can we delight our users and customers?
  • How can we manage our library to enable continuous innovation?
  • What will make things better, cheaper, faster, more mobile, more personalized for our users?
  • What needs can libraries meet that users haven’t even thought of?
  • What sorts of things do users already love? How can we do that , sooner, faster, better?